Joe Polish explores the psychology of pricing and value, sharing how premium offerings attract top-tier Clients. Learn how to raise prices, deliver exceptional experiences, and build Customer loyalty while transforming your business.
Here’s a glance at what you’ll discover from Joe in this episode:
- Why "high ticket" isn't just about charging more—it's about delivering an experience that matches the price tag.
- The psychological principle of "pride of spending": Why some Clients don't feel good unless they buy the best, and how you can positively leverage this to deliver a TON of value.
- How to frame your product or service to enhance perceived value—and why the framing can matter more than the actual deliverable!
- The surprising story of why raising your prices can lead to better Clients and less stress—and how this applies even if you’re in a competitive market.
- The importance of matching your deliverable to your price point: Why high prices require high-quality execution… and... how to make sure your Clients get what they pay for.
- Why adding value before raising prices makes price increases a non-issue—and how this can increase the long-term bond you have with Clients.
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Psychology of Pricing and Value:
- The concept of "pride of spending" and how some clients feel psychologically compelled to buy the best.
- Examples from luxury brands like Rolex, Four Seasons, and Starbucks that demonstrate how framing and experience drive higher pricing.
- Differentiating between selling commodities and experiences.
High-Ticket Offerings:
- Insights on creating and selling high-priced coaching programs and events.
- Why the best clients often pay the most and how premium pricing attracts committed, high-value Customers.
- The importance of over-delivering value in high-ticket programs to maintain trust and loyalty.
Value of Framing and Presentation:
- The role of framing in perceived value using examples from the art world and Starbucks.
- How reframing small details—like Starbucks renaming cup sizes—can elevate simple commodities to luxury experiences.
Lessons from Raising Prices:
- Real-world examples of businesses that successfully doubled their prices without losing Customers.
- The psychological and financial benefits of charging higher prices while delivering superior results.
- Encouragement for Entrepreneurs to overcome the fear of raising prices and recognize the value they offer.
Real-Life Business Stories:
- Joe's journey in launching his $10,000 coaching program and why it succeeded against initial skepticism.
- Peter Diamandis's transformation from charging $25,000 for keynotes to over $100,000 after simple mindset shifts.
- Experiences with Genius Network, including the decision to raise membership prices and how members perceived added value.
Building Long-Term Value:
- Why longevity in business relationships leads to exponential growth and deeper connections.
- Strategies for creating loyalty and fostering strong communities in premium groups.
Insights for Entrepreneurs:
- Addressing common fears about raising prices and the importance of thinking beyond the seller’s perspective.
- The significance of understanding Customer psychology and delivering unparalleled experiences.
Resources